About Our Office
Thank you for visiting the website of the Office of the Missouri Attorney General. The information we receive from your visit depends on the services you use and the information you reveal during your visit.
Missouri Attorney General’s Office
Missouri Attorney General’s Office
Supreme Court Building
207 W. High St.
P.O. Box 899
Jefferson City, MO 65102
573-751-3321
Browsing and Personal Data
If you merely browse through the Attorney General’s Web site reading, printing, or downloading information, such as consumer brochures or press releases, minimal personally identifying information will be revealed about you. During such a visit, the following limited information will be disclosed to staff in the AG’s Office:
- The name of the domain from which you accessed our Web site.
- The date and time any page was accessed on the office’s Web site.
- The address (also called the URL) of the Web site from which any page on this site was linked. For example, if you clicked on a hyperlink on the Web site of the National Association of Attorneys General to reach the Attorney General’s Web site, that fact is recorded. However, as discussed above, your actual identity remains unknown.
- The type of browser being used to access our Web site.
- The IP address, operating system, and device type used while accessing our Web site.
This information is used solely for internal purposes. This data allows the AG’s Office to measure the number of people who access the different sections of the Web site and to help make our site more useful to you. The Attorney General’s Web site does employ “cookies” and third-party applications which allow a Web site to track information about browsing habits during multiple visits to a Web site.
Any information collected under this current policy will remain bound by the terms of this privacy policy. After the changes take effect, all new information collected, if any, will be subject to the revised privacy policy.
Security
For security purposes, the Missouri Attorney General’s Office uses network monitoring software to identify unauthorized access to or tampering with our web site. The software will not collect any personal information. If unauthorized access to or tampering with this web site is detected, the information gathered by us will be furnished to the proper authorities.
If you send us e-mail, the message will usually contain your return address. If you include personal information in your e-mail, we may use that information in responding to your request. E-mail is not necessarily secure or confidential. Send only the information that is necessary for us to answer your question or process your request.
Cookies
The Missouri Attorney General’s Office uses third-party applications and plugins to provide additional information about how you use our site. These applications and plugins will put persistent cookies on your browser to help us know how people use our site. These cookies collect anonymous traffic data; no personal information is kept via cookies. If you block cookies from our site, you can still view our content, but we will not be able to use information from your visit to improve our site.
Request for Information
There are various locations where you may request information. Should you make a request for information, the personally identifiable information you disclose as part of making that request is disclosed to staff at the Attorney General’s Office so your request may be fulfilled. Your personally identifiable information is not used or maintained for any other purpose.
No-Call List Registration
If you register for the No-Call list, the personal information you give us will be gathered and maintained by this office. This information may be used to update you on changes or potential changes in the law in regard to the No-Call list. Also, only your telephone number will be provided to those individuals and business entities that request a copy of the No-Call list. If you register by mail or phone, your personal information will be handled in the same manner.
Complaint Forms
You can access complaint forms from the AG’s Web site, which you may then mail to the Attorney General’s Office. No personally identifiable information is gathered when you download or print a complaint form. If you prefer to complete on your computer a form that is in PDF format, no personal information is gathered. This form then must be printed, signed and mailed.
However, you should be aware that information you provide in a complaint form will be entered into an electronic database for use by attorneys, investigators or other staff members involved in law enforcement or public policy development. To resolve your complaint, we may send a copy of your complaint form to the company or person about whom you are complaining. This information also may be shared with other government agencies enforcing consumer protection, antitrust, and other laws. In other limited circumstances, including requests from Congress or private individuals, we may be required by law to disclose information you submit.
Missouri Sunshine Law
As a state governmental agency, the AG’s Office is subject to Chapter 610 of the Revised Statutes of Missouri, known as the Sunshine Law. If an appropriate request is made to this office for information that is subject to disclosure by the Sunshine Law, the AG’s Office may be required to disclose the information requested, even if it may include your personally identifiable information.
Disclaimer on Linking to Other Websites
The AG’s Office provides links to other Web sites. However, the office has no control over those sites and cannot vouch for information found there nor on any page accessible from that site. The content of those sites are the sole responsibility of those who maintain them and are not necessarily the views of the Attorney General. In no way should a link from the Attorney General’s Office Web site be construed as an endorsement by the Attorney General of that organization or the views contained in that site.
Analytics
Microsoft Clarity
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
WordPress
We partner with WordPress and by default it does not collect any analytics data. However, many web hosting accounts collect some anonymous analytics data. We may utilize additional plugins for WordPress that track and collect minimal analytical data.
How to Contact this Office
We encourage you to contact the AG’s Office if you have any questions or concerns with which we may be of assistance. We want you to be aware that it is sometimes necessary to use or share your personally identifiable information with AG’s Office staff or others outside this office in order to effectively address your questions or concerns.