JEFFERSON CITY, Mo. – Missouri Attorney General Andrew Bailey warns concert goers to be wary of any suspicious ticket offerings and to take steps to protect themselves ahead of Taylor Swift’s tour arriving in Kansas City, Missouri in the coming weeks.
Taylor Swift will be in Kansas City, Missouri on July 7th and 8th at Arrowhead Stadium. Dates for her “Eras” tour are highly sought-after tickets, with shows selling out in mere minutes. Attorney General Bailey wants to help fans avoid falling victim to predatory schemes, and reinforce that his office is ready to assist if concert goers believe they have been scammed.
“I want to educate Missourians on potential ticket scams during the summer concert season, which is when scammers often prey on innocent consumers,” said Attorney General Bailey. “With Taylor Swift and other music superstars making stops in Missouri, we want to ensure that consumers have the right tools at their disposal, which includes the Attorney General’s Office. We will pursue anyone who attempts to take advantage of Missourians who have saved their hard-earned money to attend Taylor Swift’s concert.”
This phenomenon has received attention nationwide, as Taylor Swift fans in other states have lost thousands of dollars without ever receiving their tickets.
Attorney General Bailey provides the following tips to be vigilant when buying concert tickets:
- KNOW YOUR VENDOR – Make sure you are buying your tickets from a trustworthy website, especially before you provide any personal financial information.
- DO YOUR RESEARCH – If you are unfamiliar with a particular ticket seller, research the seller on the Attorney General’s or Better Business Bureau’s website for any complaints.
- USE A CREDIT CARD – If you purchase tickets online, especially through an online auction site, it is recommended that you complete your transaction with a credit card. Purchasing tickets with a credit card often provides you with protections that you would not otherwise have if you purchase the tickets using cash, check, debit card, or apps like Cash App or Venmo.
- SHOP ON SECURED SITES – Always double check your URL before purchasing tickets online. If a website’s address begins with “https”, the “s” will not appear in the web address until you access the order page of the site, where you will be asked to enter your personal information. Secure websites should also display a closed lock graphic in the browser, generally located to the left of the URL in the address bar.
- INSPECT YOUR TICKETS – Physically inspect your tickets to reduce your risk of being turned away at the venue. Check the date, time and location listed on the tickets to ensure that this information matches the accurate event details. Also review the listed seating assignments.
- REMEMBER – If it sounds too good to be true, it probably is.
Attorney General Bailey encourages Missourians with complaints regarding a potential ticket scam to contact the Missouri Attorney General’s Consumer Complaint Hotline at 800-392-8222 or ago.mo.gov