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If you complained about a problem with a product while it still was under warranty, you are entitled to get it repaired under the terms of your warranty contract.
Even if your warranty has ended but you complained about a problem before the expiration, a company still is expected to repair the product under the warranty terms. However, keep copies of repair orders and the warranty if you need to back up your claims.
To help prevent future problems when you make a major purchase, compare warranties on competing products.
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