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AG Chris Koster | FAQs | Spanish Version / AGO en espaņol
Missouri Attorney General

Vacation timeshares

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Typical complaints from consumers when purchasing a timeshare

Complaints range from disappointment with a prize and high-pressure sales tactics to outright deception and fraud. Typical complaints include:

  • Not informing consumers they must listen to a lengthy sales pitch before receiving their "prizes."
  • Misrepresenting the facility's physical condition.
  • Misrepresenting the facility's market value.
  • Misrepresenting the facility's resale or exchange potential.
  • Making oral promises that were omitted from the written contract.
  • Including fees and obligations in the contract that never were mentioned orally.

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