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All About Autos guide will help you avoid problems

Each year, complaints about cars - buying them, having them repaired, getting them titled - are near the top of the list of consumer complaints reported to the Attorney General's office.

The problems include recently purchased new and used vehicles that don't operate properly, warranties that aren't being honored, and repairs that are paid for but don't fix the problem. My Consumer Protection Division receives about 2,000 such complaints each year.

While it's impossible to avoid all problems with buying and repairing cars, there are steps you can take to help avoid disputes and rip-offs. This guide lays out some of Missouri's basic motor-vehicle laws and provides common-sense suggestions you can use when negotiating a car purchase or arranging repairs.

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