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AG Chris Koster | FAQs
Missouri Attorney General

No Call FAQs

If you have a question that is not one of those listed below, e-mail the No Call Unit or call toll-free 1-866-662-2551.

Table of Contents

What is the No Call list?

The No Call list is a list of residential and cell phone numbers of Missourians who have indicated to the Attorney General's Office that they don't want to be called by telemarketers. The law prohibits telemarketers from calling those individuals that have been added to the list, with some exceptions that have been written into the law.

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Registration to the No Call List

How do I get my name on the No Call list?

You may register by electronically submitting a form or by calling toll-free 1-866-NOCALL1 (1-866-662-2551).

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What is the cost to get my name on the list?

There is no cost to consumers to get on the list. There will be a cost to telemarketers to get copies of the list.

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Can I register my business or office telephone on the list?

No. The law does not allow business phone numbers to be included on the No Call list.

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Do I need to register everyone in my household who does not want to be called by telemarketers?

No. You only need to register once, making sure to include all of your personal phone numbers if you have more than one line. Telemarketers covered by the law then cannot call those registered phone numbers — it does not matter whether there are two family members or six.

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Is there an expiration date on my registration?

No. If your phone number and address remain the same, then you do not need to re-register.

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If my phone number changes, how can I remain on the No Call list?

You need to register again using your new phone number. Print, fill out and send in the form to change your address and phone number. Or you can call the No Call Unit at 1-866-289-9633.

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Do I need to be on the Missouri No Call list if I have signed up for the federal Do Not Call program?

For the best protection, sign up for the Missouri No Call program. It is a proven success. The Attorney General's Office has obtained the phone numbers of Missourians on the new federal Do Not Call list and added them to Missouri's No Call list. Attorney General Koster will prosecute telemarketers who violate either the federal or state No Call law.

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Calls from telemarketers

If my name is on the list, will I receive any telemarketing phone calls?

The state law allows certain telemarketers to continue calling consumers on the No Call list. Those exceptions include calls from:

  • Telephone companies.
  • Those that have a current business relationship with you.
  • Those that you have expressly invited or permitted (for example, filling your name and number on an entry form).
  • Certain not-for-profit groups if the person calling is a member of the group.
  • Persons calling on a referral or working from their homes, or any person licensed for a trade or profession who is setting or attempting to set an appointment.

To further decrease telemarketing calls under a federal law, tell telemarketers to put you on their no-call lists. You can sue them if they call you back within a year.

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When I register, how quickly will telemarketers put me on their no-call lists?

The Attorney General's Office will submit names every three months to allow telemarketers time to add names to their no-call lists.

If you register by:Telemarketers can't call you after:
Feb. 1April 1
May 1July 1
Aug. 1Oct. 1
Nov. 1Jan. 1

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What registration information of mine will be sent to telemarketers?

The Attorney General's Office will send your phone number to telemarketers.

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What are the penalties if a telemarketer calls me in violation of the law?

A telemarketer who violates the law faces a civil penalty of up to $5,000 for each knowing violation.

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