June 18, 2013
Jefferson City, Mo. – Attorney General Chris Koster today announced the filing of a lawsuit against Kansas City-resident Tracey George and her former company, Hudson Med Spa, for failing to deliver pre-paid hair removal, skin care, and other cosmetic services, and for closing the business without offering refunds to customers.
Approximately twenty Missouri consumers contacted the Attorney General to file complaints that Hudson Med Spa failed to deliver contracted services or provide refunds. The suit alleges that George and her business violated the Missouri Merchandising Practices Act through deception, false promises, and unfair business practices.
"Consumers have recourse available when businesses don’t follow through as promised. My office will hold those businesses accountable when they violate Missouri law," said Koster.
The Attorney General's suit seeks monetary restitution for the customers, as well as civil penalties and an injunction preventing the Hudson Med Spa from doing future business in the state.
Missouri consumers who paid for undelivered services are urged to contact the Attorney General's Consumer Protection Division by calling the toll-free hotline at 1-800-392-8222 or filing a complaint online.
The Attorney General also recommends that consumers considering purchasing health spa services first check with their local BBB and the Missouri Attorney General's office about complaints against a specific business.