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Attorney General's News Release

June 3, 2013

Attorney General Koster files suit against Missouri business that solicits magazine subscriptions door-to-door

Jefferson City, Mo. – Attorney General Chris Koster has filed a lawsuit against a door-to-door magazine sales company for allegedly deceiving consumers.

Koster sued Midwest Circulations, LLC and its president, Bridgett Robbins, of Osborn, Missouri, alleging that Midwest Circulations:

  • Misrepresented to consumers that the magazines consumers purchased would be donated on their behalf to various charities, including children in hospitals;
  • Misrepresented how long consumers had to cancel their magazine subscriptions;
  • Illegally denied refunds to consumers; and
  • Failed to provide magazines to some consumers. 

Koster said hundreds of people have complained to the Attorney General's Office and the Better Business Bureau about this company.

"Consumers should be cautious about door-to-door sales or offers to provide services," Koster said.  "If you have any doubt about a sales offer, decline the offer until you have an opportunity to do some homework to determine if it is legitimate."

The lawsuit seeks to stop Midwest Circulations and Robbins from continuing any illegal sales practices in Missouri. The suit also demands restitution for consumers and civil penalties against the business.

Koster offered the following tips to help consumers avoid becoming the victim of a scam:

  • Be wary of sellers claiming to be local students or members of an organized group, such as a sports team.  There are documented cases of door-to-door sellers being arrested by law enforcement for using this type of deception.
  • Avoid succumbing to high-pressure sales tactics, a common behavior for sham door-to-door sales.
  • If you are interested in buying from a door-to-door seller, insist on getting everything in writing, including the price, warranty, and all conditions.  Do not buy immediately; tell the seller you will contact him after you have made your decision.
  • Missouri law provides that you have the right to cancel any contract from a home solicitation within three business days (excluding Saturdays, Sundays and legal holidays), so long as you provide a written notice of cancellation.  If you do not receive a refund as required, contact the Attorney General’s Office.

Any consumer who purchased magazine subscriptions from Midwest Circulations, LLC, and is not satisfied with the outcome of the purchase should file a complaint with the Attorney General’s Consumer Hotline at 800-392-8222 or online.



 
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