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Attorney General's News Release

September 4, 2012

Attorney General Koster obtains assurance of voluntary compliance from Kansas City locksmith

Jefferson City, Mo. – Attorney General Chris Koster announced today he has settled allegations that Alpha Locksmith, LLC, and its General Manager, Eyal Tom Lugassi, advertised and quoted low prices for locksmith services but later charged consumers higher amounts after providing the services.

Under the settlement, Alpha Locksmith and Lugassi are required to pay $1,485 in restitution to 10 consumers and $800 both to the Merchandising Practices Revolving Fund and in civil penalties. Lugassi and his business also had to agree to charge only commercially reasonable prices in the industry or the amount they originally quoted to the consumer.

“Not only does this settlement return money consumers were overcharged, but it also benefits the entire locksmith industry in Kansas City by ensuring fair play among local locksmiths,” Attorney General Koster said.

If you paid for locksmith goods or services from Alpha Locksmith, LLC, or Eyal Lugassi and have a complaint, contact the Attorney General’s Consumer Hotline at 1-800-392-8222 or online at ago.mo.gov.



 
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