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Attorney General's News Release

September 10, 2012

Attorney General Koster announces $29,000 judgment against Springfield business and its former president

Jefferson City, Mo. – Attorney General Chris Koster said today that a now-defunct Springfield consignment shop must pay $29,000 in restitution and other payments to the state for failing to pay consignors or return their merchandise.

Koster sued scrapscrap, inc., doing business as the Queen City Emporium, and its former president, Jayne E. Wilson, in April for multiple violations of Missouri’s consumer protection laws. Koster alleged that the defendants operated a retail store selling handmade merchandise such as jewelry, clothing, food items, healthcare products, and art work. To obtain the merchandise, the Queen City Emporium solicited sellers who sold homemade goods on the internet, and those sellers allowed Queen City Emporium to sell their merchandise on a consignment basis.

On August 27, Greene County Associate Circuit Judge Dan Imhof found the Queen City Emporium and Wilson violated Missouri’s consumer protection laws by:

  • Failing to make payments to consignors after the sale of their merchandise;
  • Failing to return any or all of a consignor’s unsold items; and
  • Failing to deliver monthly statements to consignors.

Under the order issued by Judge Imhof, Wilson and the company are now permanently prohibited from selling merchandise on consignment. The judgment ordered Wilson to pay consumers more than $12,300 in restitution, to pay the State of Missouri $11,300 in civil penalties, to pay the Attorney’s General’s Office more than $4,200 for its investigation and prosecution costs, and to pay the Attorney General’s Office more than $1,200 to be used for consumer education efforts.

“My office will continue to ensure a fair and honest marketplace by protecting consumers and seeking restitution from those who have been harmed,” Koster said.

Koster said that prior to the entry of the judgment his office recovered merchandise from the company valued at more than $85,500, which was merchandise consignors had sent to the company. The Attorney General’s Office has already returned more than $53,500 of that merchandise to consignors. The judgment authorizes the return of the remaining merchandise.

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