February 15, 2012
Jefferson City, Mo. – Attorney General Chris Koster has filed a lawsuit in Jackson County against a wedding-venue provider for cancelling wedding ceremonies without refunding consumers. The suit came as a result of more than 50 complaints filed with the Consumer Protection Division of the Attorney General’s Office.
In the lawsuit, Koster said that West Bottoms Hospitality, LLC and its owner, Ryan Ronney Crowell, contracted with consumers from at least September 2010 through April 2011, to rent out the historic Stowe Building in Kansas City’s West Bottoms district for wedding ceremonies and to provide related services, like photography.
West Bottoms Hospitality promised consumers the Stowe Building’s ongoing renovations would be completed in time for scheduled weddings and receptions, despite delays in the renovation process. Consumers were never told of these delays and the city eventually shut down construction after the company failed to obtain proper permits.
West Bottoms Hospitality has failed to refund consumers more than $40,000 for cancelled events. Koster is seeking injunctions prohibiting further violations of the law, as well as civil penalties and full restitution for consumers.
Koster is asking consumers who have contracted with West Bottoms Hospitality for wedding services and the company has failed to provide the agreed-upon services, to contact the Attorney General’s Consumer Hotline at 1-800-392-8222 or www.ago.mo.gov to file a consumer complaint.