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Attorney General's News Release

April 28, 2011

Attorney General Koster says Sony failed to warn consumers about Playstation network data breach --calls on company to ensure the financial protection of consumers--

Jefferson City, Mo. – Attorney General Chris Koster today expressed concern that Sony failed to provide timely notice to Missouri consumers that their personal information may have been stolen by hackers. On April 19, Sony learned of the security breach on its Playstation network but failed to warn consumers about the breach and the threat of identity theft until Tuesday. One and a half million Missouri consumers are possibly affected.

Sony has confirmed that the names, mailing addresses, e-mail addresses, and birthdays of consumers were obtained by the hackers, but Sony has been unable to verify whether consumers’ credit or debit card information was compromised. To help protect the financial security of Missouri consumers, Koster called on Sony to determine as soon as possible whether consumers’ credit or debit information was put at risk, and to provide notice of the breach to the three major credit reporting agencies.

“I am disappointed that it took Sony one week to inform consumers that the security of their personal information was compromised. In a world in which thousands of dollars can be charged to a stolen card number in a matter of hours, Sony’s response is unacceptable.” Koster said.

Koster said affected consumers should closely monitor their credit or debit accounts. Affected consumers should also consider placing a fraud alert on their credit report with the three major credit reporting agencies – Experian, Equifax, and TransUnion. Koster said if you are the victim of identity theft, you should report it to your bank, close the account, and file an identity theft incident report with police.

More information on identity theft can be accessed on the Missouri Attorney General Office’s website at http://ago.mo.gov/publications/idtheft.htm.



 
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