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Attorney General's News Release

November 14, 2011

Attorney General Koster obtains preliminary injunction against St. Louis/Salt Lake City telemarketers

Jefferson City, Mo. – Attorney General Chris Koster has obtained preliminary injunctions against telemarketing companies in St. Louis, Missouri, and Salt Lake City, Utah, for making solicitation calls to Missourians who had previously placed their names on the state's no-call list. He said the lawsuits came as a result of numerous complaints filed with the No-Call unit of the Attorney General’s Office.

Koster said the injunctions were obtained against St. Louis-based Outsourcing and Communication Consultants and owners James and Vivi Radtke and Salt Lake City-based CallAssistant. Koster earlier had filed lawsuits against the companies alleging violations of the Missouri Merchandising Practices Act and the Telemarketing No-Call List Act. He said Outsourcing made telephone solicitation calls to consumers in which the telemarketers promised consumers lower rates on credit cards. CallAssistant contacted consumers in an attempt to solicit enrollment for an online college or interest in a home security system.

“When Missourians register with our No-Call list, they do so with the reasonable expectation that they will not receive these unsolicited, harassing calls,” Koster said. “These businesses are aware of our No-Call laws, and they are realizing that this office will enforce those laws.”

Koster said the court has prohibited the defendants from making calls to Missourians on the no-call list. In his lawsuit, Koster is asking the court to impose a civil penalty of $5,000 for each violation of Missouri law, costs of the investigation and prosecution, and all court costs.

Koster reminds Missourians they can sign up for the Do-Not-Call hotline on his website at www.ago.mo.gov or by calling 1-866-buzzoff (1-866-289-9633). He encourages consumers who receive harassing solicitation calls to file a complaint at 1-866-662-2551.



 
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