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Attorney General's News Release

December 5, 2011

Attorney General Koster obtains restraining order against Florida telemarketer

Jefferson City, Mo. – Attorney General Chris Koster said today his office has obtained a temporary restraining order against a Florida telemarketer and his company for making solicitation calls to Missourians who had previously placed their names on the state's no-call list. 

Koster said the restraining order prohibits Christian Serna, doing business as All in One Service (AIOS), from making any further solicitation calls to Missourians on the No-Call list.  He had previously filed a lawsuit against Serna and AIOS alleging violations of the Missouri Merchandising Practices Act and the Telemarketing No-Call List Act.  Koster said telephone solicitation calls were made to consumers claiming the company could reduce their credit card interest rates.  Thousands of phone calls were made to consumers on the no call list. Koster is seeking a civil penalty of $5,000 for each violation of Missouri law, costs of the investigation and prosecution, and all court costs.

“When Missourians register with our No-Call list, they do so with the reasonable expectation that they will not receive these unsolicited, harassing calls,” Koster said. “These businesses are aware of our No-Call laws, and they are realizing that this office will enforce those laws.”

Koster reminds Missourians they can sign up their residential land lines for the Do-Not-Call hotline on his website at www.ago.mo.gov or by calling 1-866-buzzoff (1-866-289-9633). He encourages consumers who receive harassing solicitation calls to file a complaint at 1-866-662-2551.



 
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