June 10, 2010
Jefferson City, Mo. - Attorney General Chris Koster said today that Bank of America has agreed to pay the state of Missouri $195,000 to settle allegations that it violated Missouri's telemarketing and telephone solicitation laws.
Koster reached an Assurance of Voluntary Compliance (AVC) with Bank of America Corporation as the result of complaints filed by Missouri consumers on the No-Call List who received unwanted telephone calls from Bank of America and third-party affiliates. The AVC was filed in St. Louis City Circuit Court.
"No one is too big to be beyond the law's reach, not even Bank of America," Koster said. "This result sends the message that the law will be enforced fairly, no matter who's on the other side."
Koster said in addition to paying the state $195,000, Bank of America must maintain a comprehensive telemarketing do-not-call program designed to ensure compliance with all applicable Missouri and federal telemarketing and no-call laws. The program will also include:
"This case is another example of how the Attorney General's office continues to aggressively enforce our No-Call laws," Koster said. "We investigate all complaints received from Missouri consumers, and when appropriate, we take action against the telemarketer in question."
Koster reminds Missourians they can sign up for Do-Not-Call and can file a complaint about receiving unwanted solicitation calls on his website at www.ago.mo.gov or by calling 1-866-buzzoff (1-866-289-9633).