October 26, 2010
Jefferson City, Mo. - Attorney General Chris Koster today called on Dish Network to discontinue deceptive advertising that bills the satellite company as the "official tv sponsor of the St. Louis Blues," when it has not been providing Blues games and other offerings to its customers for nearly a month.
Banner advertisements at Scottrade Center
"Dish continues to advertise to potential customers that by signing up with the company they will be able to watch the St. Louis Blues games," Koster said.
"In fact, Dish customers are not able to watch the Blues games, and have no assurance that they will be able to do so in the future. Such advertisements mislead consumers and should be attended to by Dish Network."
Koster said that while the office recognizes that Dish and Fox are locked into difficult negotiations, Missouri consumers must not be the party bearing the consequences of their multimillion dollar dispute. On October 21, the Attorney General sent a letter to Dish calling on the company to notify subscribers that they may cancel their service without paying a cancellation fee (which can cost up to $425) and that customers be given a credit refund in the same proportion that the company's cost of providing service has decreased. That correspondence gave Dish until November 3 to respond. Today's letter asks that Dish Network address in their response to the demand letter Dish Network's ongoing advertisements in the state promoting Fox Sports programming and outline the steps the company is taking to remove these advertisements.
"Our job is to protect consumers from unfair business practices, and that is why we are asking that Dish Network address how they are treating current customers and how they are advertising to Missouri citizens," Koster said. "As the blackout of Fox Sports Midwest and other channels continues, Missouri subscribers should not be the ones left holding the bag."