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Attorney General's News Release

April 24, 2009

Attorney General Chris Koster stops Kansas telemarketer from calling Missourians

Jefferson City, Mo. -- Attorney General Chris Koster today announced a Kansas company has agreed to pay the state of Missouri $25,000 in penalties for calling and soliciting business from Missourians who had previously placed their names on the state's No Call List. The agreement includes a provision that the company will no longer solicit business from any Missouri telephone customer unless the customer has an existing business relationship with it.

The business, Hague Quality Water, Inc., in Olathe, Kansas, made repeated telephone solicitations to residential subscribers in Missouri in an attempt to sell them water-treatment purification products or systems. Many customers complained the company continued to make repeated calls to them, even after they had asked to be removed from the company's call list.

"Missouri law clearly protects Missourians from receiving unwanted calls from companies they have no established business relationship with," Koster said. "We will continue to aggressively pursue businesses that harass customers with unwanted phone calls, taking action to force them to stop as well as pay penalties for violating Missouri law."

The Attorney General reminds Missourians they can sign up for the Do-Not-Call hotline on his website at or by calling 1-866-662-2551. He encourages consumers who receive harassing solicitation calls to file a complaint at 1-866-buzzoff (1-866-289-9633).


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