January 15, 2008
Jefferson City, Mo. — Missouri consumers who purchased weight loss programs through two companies that have since shut down – Advance Lipo Dissolve Center/Go Fig Inc. and Pure Weight Loss Inc. – may be eligible to receive a credit on their account, Attorney General Jay Nixon announced today. Nixon’s office is investigating the businesses that closed without issuing refunds to consumers who had already paid for the weight loss programs.
Advance Lipo Dissolve Center/Go Fig Inc. had three Missouri locations in St. Louis, and one each in Chesterfield and Richmond Heights. Pure Weight Loss Inc. had four Missouri locations in St. Louis, and one each in Kansas City, Independence, Lee’s Summit, St. Joseph, Columbia, Jefferson City, Ballwin, Florissant and St. Peters.
“Through our investigation, we learned that a significant number of Missouri consumers purchased services or products from these companies and financed them through a lending contract with a third party, Care Credit LLC,” Nixon said. “These consumers should not be obligated to continue paying and may be entitled to a refund or credit to their accounts.”
Nixon says consumers who financed weight loss programs using credit cards may also be eligible for a credit.
Those consumers who believe that they did not receive everything from these companies for which they have already paid need to review their Care Credit card holder agreement and the “Billing Rights Summary” on the back of their Care Credit statement for instructions on how to submit a claim, Nixon says. Consumers should send the required information with the claim immediately by certified mail.
Those consumers seeking guidance on this process are encouraged to contact their lender. In addition, those who wish to file a complaint should call the Attorney General’s consumer protection hotline at (800)392-8222 or go online at ago.mo.gov.