January 10, 2008
Jefferson City, Mo. — As residents in the Ozarks begin the recovery process from this week’s tornadoes and storms, Attorney General Jay Nixon says to watch out for scams. Nixon says thieves known as “storm chasers” target hard-hit areas claiming to offer home-repair services. He says storm chasers often go door-to-door, offering quick services for consumers who may be in urgent need of repairs, whether it’s a new roof, windows, siding or other work.
“Unfortunately, we know that storm chasers are part of the aftermath of any damaging storm,” Nixon said. “Consumers need to know there are crooks who want to take advantage of their misfortune by promising services, collecting money and not following through on the job.”
Nixon says consumers should be suspicious of anyone who:
Nixon says consumers should follow these suggestions when choosing a home-repair company:
Nixon’s office received more than 1,600 consumer complaints on home repair in 2007, making it the fifth-highest complaint category. Home repair is always one of the top consumer complaint categories reported to the Attorney General. Consumers can report fraud by filing a complaint online with Nixon’s Consumer Protection Division by visiting ago.mo.gov or by calling 1-800-392-8222.