November 21, 2005
Jefferson City, Mo. — Unsolicited ads for everything from insider stock tips to Florida vacations clog the fax machines of Missouri businesses. Attorney General Jay Nixon today took legal action to stop the flow of these “junk faxes” from 13 companies across the country.
“Fax machines are a vital artery of communication for small businesses,” Nixon said. “These junk faxes tie up those lines and waste the recipient's paper, toner and time. The result is that the burden of the advertising cost is passed on to a business that's not even interested in the product.”
The lawsuits against the13 companies allege the defendants sent the unsolicited fax advertisements in violation of both federal and state laws. The federal Telephone Consumer Protection Act prohibits sending unsolicited fax ads; under Missouri consumer protection laws, it is an unfair practice to violate the federal act or to appropriate consumers' property by shifting the costs of unsolicited advertising.
Each company sued had multiple complaints filed against it, including one company named in 50 complaints. In many cases, businesses continued to receive faxes after instructing the senders to stop.
“If you have a fax machine, it's almost impossible to avoid an unrelenting stream of junk faxes that peddle everything from vacations to health insurance plans to roofing services,” Nixon said. “When you are awaiting an important fax such as a contract or a bid, it goes beyond aggravating to see your machine tied up with ads for $99 trips to Orlando.”
Nixon is asking the courts to prohibit the blast faxers from continued violations of the law, and order the defendants to pay penalties of up to $1,000 for each fax sent and reimburse the state for its investigative and legal costs. The defendants are:
Unsolicited faxes was the fourth-highest category of complaints received by the Attorney General's Consumer Protection Division in 2004, with 1,148 complaints. To date in 2005, Nixon's office has received more than 1,200 complaints. Nixon says he supports a change in state law to allow Missourians to register their fax numbers on the state's No Call list. Nixon will ask state lawmakers in 2006 to allow fax numbers and cell phone numbers on the No Call list.
Missouri consumers who receive unsolicited faxes should file a complaint with Nixon's Consumer Protection Division by calling 1-800-392-8222 or completing and mailing in a complaint form.
Inquiries from consumers should be directed to consumer@ago.mo.gov or 1-800-392-8222 (from within Missouri) or 573-751-3321 (outside Missouri).
All media inquiries should be directed to Press Secretary John Fougere.
E-mail Phone: 573-751-8844 Fax: 573-751-5818