March 18, 2005
Springfield, Mo. — Attorney General Jay Nixon today obtained a court-approved consent judgment against a Springfield business that accepted deposits for home repair services and then failed to follow through on its contracts.
The judgment, obtained in Greene County Circuit Court, orders American Modern Exteriors to pay restitution to seven customers in the amount of $10,539.46, pay a civil penalty of $3,000 to the Missouri Merchandising Practices Revolving Fund and pay all court costs.
"Anyone contemplating any type of home repair fraud needs to know right now we are serious in enforcing our consumer protection laws," Nixon said. "When Missourians pay for services, they expect to receive them. If they do not, we will enforce Missouri's consumer protection provisions with the full force of the law."
In the suit filed against American Modern Exteriors in May 2004, Nixon alleged that the company misrepresented its services to consumers by telling them their home repair services would be completed by a particular date; telling consumers they would receive refunds; and promising home repair services would be provided. Numerous consumers told the Attorney General the company did not follow through on these promises.
Home repair fraud is consistently one of the top complaints to the Attorney General's Office, Nixon said. He urged consumers to follow a few simple rules before hiring a contractor:
"We're working hard to uncover unscrupulous home repair companies, but the best defense is a good offense," Nixon said.