Attorney General's News Release

December 26, 2000

Attorney General warns consumers of credit card phone scam

Jefferson City, Mo. — Attorney General Jay Nixon wants Missouri consumers to steer clear of a new telemarketing scam where con artists falsely claim that they can provide protection against the misuse of the consumer's credit card for a fee. Nixon says his office has received several complaints from Missourians who have been contacted as part of this scam.

The scam artists call consumers and claim they can offer extra security against the fraudulent misuse of the consumer's credit card. The scam artist will either identify themselves as a representative of the consumer's credit card company or of a credit card security provider. They often attempt to scare the consumer by stating that presently their account has inadequate coverage against unwanted credit card charges. The scam artist will then ask for the consumer's credit card number.

Nixon gives several suggestions that will protect Missouri consumers from being defrauded:

• When contacted by telephone, never give out your credit card number, Social Security number, or any other sensitive personal or financial information.
• Always check your monthly bank and credit card statements for unauthorized purchases.
• Be wary of high pressure sales tactics, such as one-time-only offers.
• Get the name and number of the telemarketer, so you can check the legitimacy of the offer with your credit card company.
• Ask your credit card company about its policy on unwanted charges and how to dispute a charge.

If you think you have been a victim of a telemarketing scam, e-mail us or call the Attorney General's Consumer Protection Hotline at 800-392-8222.

Learn more about telemarketing fraud.

Inquiries from consumers should be directed to consumer@ago.mo.gov or 1-800-392-8222 (from within Missouri) or 573-751-3321 (outside Missouri).

All media inquiries should be directed to Press Secretary John Fougere.

E-mail      Phone: 573-751-8844         Fax: 573-751-5818