FAQS FOR TELEMARKETERS

Businesses and organizations that make telemarketing calls to Missouri residences will need to comply with the state's No-Call law. The law prohibits telemarketers covered under the law from calling Missouri residential numbers on the No-Call list compiled by the Attorney General's Office.

To comply with the law, telemarketers will need to apply for a copy of the No-Call list from the Attorney General's Office. The lists will be disseminated quarterly in an electronic format.

Cost of the list is $50 for each Missouri area code per quarter. There are six area codes — 314, 417, 573, 636, 660 and 816. It will cost $300 to get a list of all area codes for one quarter, or $1,200 for one year.

Telemarketers can face penalties of up to $5,000 per violation for calling a registered number, so it will be vital for them to keep their lists updated. Telemarketers can also face penalties of up to $1,000 for violations of the Telemarketing Law, which prohibits certain conduct by telemarketers regardless of whether the person being called is on the No-Call List or not. It is just as important that telemarketers adhere to these requirements.

Under a confidentiality agreement that must be signed as part of the application, telemarketers agree that the information will be used only to comply with the law and will not be shared.

Telemarketer - Table of Contents

  • What is the No-Call List?

  • How does Missouri law define "telemarketer," "telemarketing" and "telephone solicitation"?

  • How do I obtain a copy of the Missouri No-Call register?

  • Can I make copies of the register and distribute them?

  • What information is on the No-Call register?

  • How often should I update my copy of the register?

  • Does the law apply to businesses located outside Missouri?

  • What happens if I violate the law by calling someone on the No-Call List?

  • What Conduct is Prohibited by the Telemarketing Law?