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Missouri Attorney General

Consumer Complaints

2005 Top 10 consumer complaints and inquiries

For the third staight year, telephone service-related charges accounted for the largest number of complaints and inquiries made to the Attorney General's Office in 2005. The top 10 categories and number of complaints made are:

  1. Telephone slamming, cramming and billing complaints - 1,428
  2. Unsolicited faxes - 1,265
  3. Home repair and remodeling - 1,153
  4. Financing - 1,015
  5. Travel scams and timeshares - 974
  6. Auto repair and warranty - 883
  7. Auto sales, odometer, title and towing - 881
  8. Gasoline prices - 865
  9. Credit - 746
  10. Debt collectors - 613
 
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