Consumer Complaints

2004 Top 10 consumer complaints and inquiries

Telephone service-related charges topped the list of complaints and inquiries made to the Attorney General's Office in 2004. The top 10 categories and number of complaints made are:

1. Telephone slamming, cramming, billing and unauthorized long-distance services - 1,906
2. Home repair, remodeling and construction services - 1,598
3. Travel scams and timeshares - 1,360
4. Unsolicited faxes - 1,148
5. Finance - 1,026
6. Auto repair and warranty - 927
7. Credit - 909
8. Auto sales, odometer, title and towing - 896
9. Debt collectors - 640
10. Sweepstakes and lotteries - 593