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Missouri Attorney General

Consumer Complaints

2003 Top 10 consumer complaints and inquiries

Telephone service-related charges accounted for the largest number of complaints and inquiries made to the Attorney General's Office in 2003. The top 10 categories and number of complaints made are:

  1. Telephone slamming, cramming, billing and unauthorized long-distance services - 2,065
  2. Finance - 1,483
  3. Home repair, remodeling and construction services - 1,390
  4. Pyramid and business opportunities - 1,235
  5. Travel scams and timeshares - 1,060
  6. Auto repair and warranty - 1,058
  7. Credit - 916
  8. Auto sales, odometer, title and towing - 749
  9. Debt collectors - 611
  10. Unsolicited faxes - 580
 
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