Consumer Complaints

2003 Top 10 consumer complaints and inquiries

Telephone service-related charges accounted for the largest number of complaints and inquiries made to the Attorney General's Office in 2003. The top 10 categories and number of complaints made are:

1. Telephone slamming, cramming, billing and unauthorized long-distance services - 2,065
2. Finance - 1,483
3. Home repair, remodeling and construction services - 1,390
4. Pyramid and business opportunities - 1,235
5. Travel scams and timeshares - 1,060
6. Auto repair and warranty - 1,058
7. Credit - 916
8. Auto sales, odometer, title and towing - 749
9. Debt collectors - 611
10. Unsolicited faxes - 580