Consumer Complaints

2001 Top 10 consumer complaints and inquiries

The "finance and credit" category accounted for the largest number of complaints and inquiries made to the Attorney General's Office in 2001. The top 10 categories and number of complaints made are:

1. Finance and Credit - 3,239
2. Pyramid and business opportunities - 1,961
3. Travel scams and timeshares - 1,907
4. Telephone slamming, cramming, billing and unauthorized long-distance services - 1,903
5. Home repair, remodeling and construction services - 1,352
6. Gas prices (most complaints made following September 11 terrorist attacks) - 1,344
7. Computer software, online services and Internet auction - 1,260
8. Auto sales, odometer, title and towing - 1,224
9. Auto repair and warranty - 895
10. Sweepstakes and lotteries - 720