Consumer Complaints

1998 Top 10 consumer complaints and inquiries

Telephone slamming, cramming and billing charges accounted for the largest number of complaints and inquiries made to the Attorney General's Office in 1998. The top 10 categories and number of complaints made are:

1. Telephone slamming, cramming and billing - 2,817
2. Finance and Credit - 2,561
3. Sweepstakes and prize scams - 1,961
4. Pyramid and business opportunities - 1,919
5. Auto repair - 1,808
6. Landlord and tenant disputes - 1,598
7. Auto sales, odometer and title vilations - 1,545
8. Home furnishings - 1,349
9. Travel scams and clubs - 1,275
10. Home repair and remodeling - 1,217