FAQS

Consumer Section

  • What kinds of complaints does the Consumer Protection Section handle?

  • How do I file a complaint with the Attorney General's office?

  • Is there a fee for filing a complaint?

  • What kind of information should I include with my complaint form if I'm sending it via regular mail?

  • How long will it take to process my complaint?

  • After filing my complaint, how can I contact your office to get an update?

  • Will the company or person about whom I'm complaining get a copy of my complaint?

  • As a business owner, what should I do when I receive a consumer complaint from the Attorney General's Office?

  • How does the mediation process work?

  • When I call the Attorney General's Office to ask about a company, what information will I receive?

  • When I file my complaint, may I still hire a private lawyer to pursue my case?

  • Will I have to testify in court?





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