Consumer Blog
Press a button to stop receiving those robo-calls
We told you during election season that all automated telemarketing calls, even those from politicians, must give you a phone number you can use to opt out of future calls. Now the Federal Trade Commission has taken it a step further.
This won't help you with political calls (which are exempt) but it does apply to calls selling goods and services and charity fundraisers. These robo-calls must now allow you to opt out of future contact by simply pressing one button or saying one word. And if your answering machine gets the message, they have to give you a callback number that allows you to opt out without talking to anyone.
It is a violation of federal law for a telemarketer to contact you if you have asked them not to. You can file complaints against telemarketers with our No Call office here.
Technorati Tags: automated telemarketing calls, federal trade commission, solicitation, telemarketing, telemarketing sales rule, telephone consumer protection act, robocalls, moagoconsumer, consumer protection
Posted by on December 4, 2008 9:00 am :: Comments (0) :: Permalink
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