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Tighter law proposed on travel clubs

Some legislators from the Branson area are talking about adding to the state law that regulates travel clubs in Missouri.

We get a number of complaints to our office from consumers who say they signed up for a travel club (usually in Branson) then tried to cancel within the three days allowed by Missouri law, but the travel club wouldn't accept the cancellation. Why? Because they used the dinner certificate, hotel coupon or other freebie they got for listening to the sales presentation. In that case, the travel club tells them they used their club benefit, which triggered an active membership, which removes their right to cancel.

The proposed law would change that: it would still allow consumers to cancel within three days even if they use the freebies.

You can file a consumer complaint with our office if you have a problem with a travel club.

 

 

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Posted by Travis on November 17, 2008 11:50 am :: Comments (0) :: Permalink

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