Consumer Blog
Cell phone companies sued over text rates
Could this be the next tidal wave of consumer anger spilling over at the cell phone companies? A Florida woman is suing the big 4 providers - Sprint, Verizon, AT&T and T-Mobile, alleging they have conspired to raise their text-messaging rates at the same time. A US Senator is also irked at the wireless companies over this issue.
The last tidal wave was regarding early termination fees. Consumer lawsuits and government action have caused the wireless companies to lower those fees in a lot of cases. We have blogged in the past about how consumers are starting to win battles against the formerly unbendable wireless carriers.
Technorati Tags: ATT, TMobile, early termination fee, mobile phone, shopping and spending, sprint, text message, text messaging, text rates, verizon, wireless phone, cell phone, moagoconsumer, consumer protection
Posted by on October 15, 2008 2:54 pm :: Comments (1) :: Permalink
1 Response to "Cell phone companies sued over text rates"
says:
February 3, 2009 4:54 pm
I just got my wireless bill, and was irked to discover extra charges. When I called the company, the rep informed me that these were text messages. I informed her that I had only received a couple of them last month. I make it a point to delete any pages that I receive by phone without opening them, since I discovered that they charge for pages too. The rep explained that even if I do not open my messages or pages, I AM STILL CHARGED FOR THEM!!! I angrily inquired if that also included wrong number texts, etc. and she said it did. I flatly told her that that would be a similar situation to someone hitting your car and making YOU pay for it! I am furious with my provider. They have been hitting me with all these mysterious hidden charges since I first signed up with them 4.5 years ago. Also, they have a clever way of placing the Internet button in the dead center of the phone, in the middle of the other buttons. It is very easy to miss the adjacent buttons and accidentally hit that one. And there is no way to disable that button on my phone. ARE THERE ANY HONEST CELL PHONE COMPANIES ANYWHERE THAT I CAN SUBSCRIBE TO?
