Consumer Blog
Check out a company's reputation before doing business
We've added some new features to our KnowMO service that lets you search online for consumer complaints. When we launched a year ago, we showed you how many complaints there had been against a particular company.
We believe the new version is even more helpful. You'll see "complaints" and "complaints resolved successfully." We think it's informative to consumers to know which companies try to work out problems when they arise.
So if a consumer files a complaint and the company does nothing, that will obviously not go into the "Resolved successfully" category. But two scenarios that we classify as successful:
- Consumer files a complaint, we contact the company, and the company grants the consumer's wish (refund, credit, perform requested services, redo a job, etc)
- Consumer files a complaint, we contact the company, and the company makes a good offer to resolve the problem. Even if the consumer refuses to accept the offer, we will call that successful.
If you have friends or relatives without Internet access, they can still get this information by phone at our Consumer Protection Hotline, 1-800-392-8222.
Technorati Tags: attorney general news, consumer complaints, shopping and spending, knowmo, moagoconsumer, consumer protection
Posted by on June 13, 2008 10:44 am :: Comments (12) :: Permalink
12 Responses to "Check out a company's reputation before doing business"
says:
June 16, 2008 10:14 am
I need inforamtion about : MASTERKRAFT CONSTRUCTION AND LANDSCAPING LLC NAME OF OWNER BRIAN SMITH HIS WEB SIDE WWW.MASTERKRAFTCONSTRUCTION.COM
says:
June 16, 2008 10:40 am
To Ashraf:
Using the KnowMO link (above), you'll find the search box. You can enter the name of the company or its operators there.
says:
June 17, 2008 2:00 am
yes! Check out a company's reputation before doing business
says:
June 29, 2008 10:39 pm
I would like you to check out a company.This is a mail order. Home Assembly P.O.Box 450 New Britain, CT 06050-0450 The letter states Work at home and earn $300.00 to 1,000.00 per week. The complete start-up system is only $27.00.
says:
July 8, 2008 10:03 am
Dear Belinda: See response to Ashraf, above.
says:
July 9, 2008 4:54 pm
I am trying to check out a company by the name of S & D Financial before I use them for debt relief. Anything you can tell me would be appreciated. They are located in San Diego, California. Thank you.
says:
July 10, 2008 8:24 am
To Christine: See response to Belinda, above.
says:
November 7, 2008 12:58 pm
is home assembly p.o.box 450, new britain, ct 06050 legit? send 27$ fee to get started? thank you carole
says:
November 10, 2008 9:53 am
To Carole:
You can search for consumer complaints against this company using our KnowMo feature. If someone has filed a complaint against a company with our office, you'll find out there.
says:
December 23, 2008 8:44 pm
How can I find out if a company called Elite Consolidation Group is legit?
says:
January 27, 2009 5:13 pm
I just can not find anyone who has tried the HOME ASSEMBLY, P.O. Box 450, New Britain, CT 06050-0450, for $32.00 opportunity. I tried your KnowMo and the name would not come up. So, please, anyone have anything good to say about this opportunity?
says:
April 15, 2009 9:57 pm
anybody heard about data-entre-at-home certification program
