Consumer Blog
Your rights in dealing with telemarketers
We have a popular flyer we hand out at fairs and other public events that explains Missouri's No Call law and the rights consumer have in dealing with telemarketers. Some highlights:
- It's illegal for telemarketers to call you if you have asked them not to. If they do, you can file a complaint with our office.
- Calls can be made only between 8 a.m. and 9 p.m.
- Before making a pitch, they must first tell you it's a sales call, the seller's name and what's being sold.
- It's illegal for telemarketers to misrepresent information.
- It's illegal for them to withdraw money from your bank account without your express, verifiable authorization.
As for bullet point #1, here's what to say to keep a telemarketer from calling again:
"I do not want your company calling me back. Now that I have told you this, you will be in violation of the law, and I will file a complaint with the Missouri Attorney General's office if you call me again."
Technorati Tags: consumer rights with telemarketers, no call list, telemarketer, telephone consumer protection act, moagoconsumer, consumer protection
Posted by on April 4, 2008 11:34 am :: Comments (0) :: Permalink
