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Your rights in dealing with telemarketers

We have a popular flyer we hand out at fairs and other public events that explains Missouri's No Call law and the rights consumer have in dealing with telemarketers. Some highlights:

  • It's illegal for telemarketers to call you if you have asked them not to. If they do, you can file a complaint with our office.
  • Calls can be made only between 8 a.m. and 9 p.m.
  • Before making a pitch, they must first tell you it's a sales call, the seller's name and what's being sold.
  • It's illegal for telemarketers to misrepresent information.
  • It's illegal for them to withdraw money from your bank account without your express, verifiable authorization.

As for bullet point #1, here's what to say to keep a telemarketer from calling again:

"I do not want your company calling me back. Now that I have told you this, you will be in violation of the law, and I will file a complaint with the Missouri Attorney General's office if you call me again."

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Posted by Travis on April 4, 2008 11:34 am :: Comments (0) :: Permalink

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