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Holiday gift returns may be harder than you think

A national survey shows some stores have return policies that may surprise some people after the holidays.

We like to remind people as often as possible that you have no legal right to return merchandise under state or federal law. Most stores will do returns, refunds, exchanges, credit, etc. But they have no legal obligation to, and that's why it's so important to check a store's return policy before you buy.

The survey found restocking fees, time limits on returns and other restrictions. Check them out before you buy - there should be signs that explain them in the store. If nothing else, they're often printed on your receipt.

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Posted by Travis on December 21, 2007 11:02 am :: Comments (2) :: Permalink

2 Responses to "Holiday gift returns may be harder than you think"

gerry says:

February 1, 2008 3:53 pm

Is it the same for tv shopping channels and online stores, Or do federal rules govern their return policy.


thanks in advance

Denotes the author of this comment is employed by the Attorney General's Office

Travis says:

February 4, 2008 9:19 am

To Gerry:

All sales are final. There are just a few exceptions, and you can find them by following the above link that says "legal right to return merchandise."

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